[docs] Link troubleshooting info for Elastic Maps Service (#96231)

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Nick Peihl 2021-04-08 14:48:13 -07:00 committed by GitHub
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@ -44,10 +44,13 @@ Increase <<settings, `server.maxPayloadBytes`>> for large index patterns.
* Ensure fill color and border color are distinguishable from map tiles. It's hard to see white features on a white background.
[float]
==== Tiles are not displayed
==== Elastic Maps Service basemaps are not displayed
*Maps* uses tile and vector data from Elastic Maps Service by default. See <<maps-connect-to-ems, Connect to Elastic Maps Service>> for more info.
* Ensure your tile server has configured https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS[Cross-Origin Resource Sharing (CORS)] so tile requests from your Kibana domain have permission to access your tile server domain.
* Ensure tiles have the required coordinate system. Vector data must use EPSG:4326 and tiles must use EPSG:3857.
[float]
==== Custom tiles are not displayed
* When using a custom tile service, ensure your tile server has configured https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS[Cross-Origin Resource Sharing (CORS)] so tile requests from your {kib} domain have permission to access your tile server domain.
* Ensure custom vector and tile services have the required coordinate system. Vector data must use EPSG:4326 and tiles must use EPSG:3857.
[float]
==== Coordinate and region map visualizations not available in New Visualization menu