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[DOCS] Notify assignees when assigned to a case (#147713)
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@ -54,6 +54,42 @@ go back to your case.
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After a visualization has been added to a case, you can modify or interact with
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it by clicking the *Open Visualization* option in the comment menu.
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[[add-case-notifications]]
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=== Add email notifications
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// tag::case-notifications[]
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You can configure email notifications that occur when users are assigned to
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cases.
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For hosted {kib} on {ess}:
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. Add the email addresses to the monitoring email allowlist. Follow the steps in
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{cloud}/ec-watcher.html#ec-watcher-allowlist[Send alerts by email].
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+
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--
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You do not need to take any more steps to configure an email connector or update
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{kib} user settings, since the preconfigured Elastic-Cloud-SMTP connector is
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used by default.
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--
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For self-managed {kib}:
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. Create a preconfigured email connector.
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+
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--
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NOTE: At this time, email notifications support only preconfigured connectors,
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which are defined in the `kibana.yml` file. For examples, refer to
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{kibana-ref}/email-action-type.html#preconfigured-email-configuration[Preconfigured email connector]
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and {kibana-ref}/email-action-type.html#configuring-email[Configuring email connectors for well-known services].
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--
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. Set the `notifications.connectors.default.email` {kib} setting to the name of
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your email connector.
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. If you want the email notifications to contain links back to the case, you
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must configure the {kibana-ref}/settings.html#server-publicBaseUrl[server.publicBaseUrl] setting.
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When you subsequently add assignees to cases, they receive an email.
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// end::case-notifications[]
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[[manage-case]]
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=== Manage cases
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