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[APM] docs: explain unknown service health (#139672)

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* Update machine-learning.asciidoc

* Update docs/apm/machine-learning.asciidoc

Co-authored-by: Giorgos Bamparopoulos <georgios.bamparopoulos@elastic.co>

Co-authored-by: Giorgos Bamparopoulos <georgios.bamparopoulos@elastic.co>
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Brandon Morelli 2022-08-30 18:46:33 -04:00 • committed by GitHub
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@ -60,4 +60,14 @@ To make machine learning as easy as possible to set up,
the APM app will warn you when filtered to an environment without a machine learning job.
[role="screenshot"]
image::apm/images/apm-anomaly-alert.png[Example view of anomaly alert in the APM app]
image::apm/images/apm-anomaly-alert.png[Example view of anomaly alert in the APM app]
[float]
[[unkown-ml-integration]]
=== Unknown service health
After enabling anomaly detection, service health may display as "Unknown". There are three reasons why this can occur:
1. No machine learning job exists. See <<create-ml-integration>> to enable anomaly detection and create a machine learning job.
2. There is no machine learning data for the job. If you just created the machine learning job you'll need to wait a few minutes for data to be available. Alternatively, if the service or its enviroment are new, you'll need to wait for more trace data.
3. No "request" or "page-load" transaction type exists for this service; service health is only available for these transaction types.