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[DOCS] Add case subfeature privileges (#204295)

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Lisa Cawley 2024-12-16 07:53:28 -08:00 • committed by GitHub
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docs/management/cases/setup-cases.asciidoc
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@ -24,7 +24,7 @@ The *{connectors-feature}* feature privilege is required to create, add,
delete, and modify case connectors and to send updates to external systems.
By default, `All` for the *Cases* feature includes authority to delete cases
and comments and edit case settings unless you customize the sub-feature privileges.
and comments, edit case settings, add case comments and attachments, and re-open cases unless you customize the sub-feature privileges.
====
| Give assignee access to cases
@ -41,7 +41,7 @@ This privilege is also required to add <<cases-action-type,case actions>> to rul
| Give view-only access to cases
a| `Read` for the *Cases* feature under *Management*.
NOTE: By default, `Read` for the *Cases* feature does not include authority to delete cases and comments or edit case settings. You can grant this authority by customizing the sub-feature privileges.
NOTE: You can customize sub-feature privileges for deleting cases and comments, editing case settings, adding case comments and attachments, and re-opening cases.
| Revoke all access to cases | `None` for the *Cases* feature under *Management*.