github-mirrors/kibana
1
0
Fork 0
mirror of https://github.com/elastic/kibana.git synced 2025-04-23 17:28:26 -04:00
Code Issues Projects Releases Packages Wiki Activity

[8.6] [DOCS] Notify assignees when assigned to a case (#147713) (#148408)

Browse source 
# Backport

This will backport the following commits from `main` to `8.6`:
- [[DOCS] Notify assignees when assigned to a case
(#147713)](https://github.com/elastic/kibana/pull/147713)

<!--- Backport version: 8.9.7 -->

### Questions ?
Please refer to the [Backport tool
documentation](https://github.com/sqren/backport)

<!--BACKPORT [{"author":{"name":"Lisa
Cawley","email":"lcawley@elastic.co"},"sourceCommit":{"committedDate":"2023-01-04T17:50:54Z","message":"[DOCS]
Notify assignees when assigned to a case
(#147713)","sha":"1528c6a6f98f05d17132b77971a1929684164f9f","branchLabelMapping":{"^v8.7.0$":"main","^v(\\d+).(\\d+).\\d+$":"$1.$2"}},"sourcePullRequest":{"labels":["release_note:skip","Team:ResponseOps","docs","Feature:Cases","v8.7.0","v8.6.1"],"number":147713,"url":"https://github.com/elastic/kibana/pull/147713","mergeCommit":{"message":"[DOCS]
Notify assignees when assigned to a case
(#147713)","sha":"1528c6a6f98f05d17132b77971a1929684164f9f"}},"sourceBranch":"main","suggestedTargetBranches":["8.6"],"targetPullRequestStates":[{"branch":"main","label":"v8.7.0","labelRegex":"^v8.7.0$","isSourceBranch":true,"state":"MERGED","url":"https://github.com/elastic/kibana/pull/147713","number":147713,"mergeCommit":{"message":"[DOCS]
Notify assignees when assigned to a case
(#147713)","sha":"1528c6a6f98f05d17132b77971a1929684164f9f"}},{"branch":"8.6","label":"v8.6.1","labelRegex":"^v(\\d+).(\\d+).\\d+$","isSourceBranch":false,"state":"NOT_CREATED"}]}]
BACKPORT-->

Co-authored-by: Lisa Cawley <lcawley@elastic.co>
This commit is contained in:
Kibana Machine 2023-01-04 13:08:30 -05:00 • committed by GitHub
parent 243928b6ec
commit d5a3673737
No known key found for this signature in database
GPG key ID: 4AEE18F83AFDEB23
1 changed files with 36 additions and 0 deletions
Download patch file Download diff file Expand all files Collapse all files

36
docs/management/cases/manage-cases.asciidoc
View file

@ -54,6 +54,42 @@ go back to your case.
After a visualization has been added to a case, you can modify or interact with
it by clicking the *Open Visualization* option in the comment menu.
[[add-case-notifications]]
=== Add email notifications
// tag::case-notifications[]
You can configure email notifications that occur when users are assigned to
cases.
For hosted {kib} on {ess}:
. Add the email addresses to the monitoring email allowlist. Follow the steps in
{cloud}/ec-watcher.html#ec-watcher-allowlist[Send alerts by email].
+
--
You do not need to take any more steps to configure an email connector or update
{kib} user settings, since the preconfigured Elastic-Cloud-SMTP connector is
used by default.
--
For self-managed {kib}:
. Create a preconfigured email connector.
+
--
NOTE: At this time, email notifications support only preconfigured connectors,
which are defined in the `kibana.yml` file. For examples, refer to
{kibana-ref}/email-action-type.html#preconfigured-email-configuration[Preconfigured email connector]
and {kibana-ref}/email-action-type.html#configuring-email[Configuring email connectors for well-known services].
--
. Set the `notifications.connectors.default.email` {kib} setting to the name of
your email connector.
. If you want the email notifications to contain links back to the case, you
must configure the {kibana-ref}/settings.html#server-publicBaseUrl[server.publicBaseUrl] setting.
When you subsequently add assignees to cases, they receive an email.
// end::case-notifications[]
[[manage-case]]
=== Manage cases