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Your window into the Elastic Stack
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Closes https://github.com/elastic/enhancements/issues/22091 ## Summary The ServiceNow ITSM and SecOps connector for cases now supports the `Additional fields` JSON field. This is an object where the keys correspond to the internal names of the table columns in ServiceNow. ## How to test 1. Cases with an existing ServiceNow connector configuration should not break. 2. The additional fields' validation works as expected. 3. Adding additional fields to the ServiceNow connector works as expected and these fields are sent to ServiceNow. Testing can be tricky because ServiceNow ignores additional fields where the key is not known or the value is not accepted. You need to make sure the key matches an existing column and that the value is allowed **on ServiceNow**. ### SecOps The original issue concerned the fields `Configuration item`, `Affected user`, and `Location` so these must work. An example request **for SecOps** with these fields' keys is the following: ``` { "u_cmdb_ci": "*ANNIE-IBM", "u_location": "815 E Street, San Diego,CA", "u_affected_user": "Antonio Coelho" } ``` This should result in: <img width="901" alt="Screenshot 2024-11-27 at 12 52 37" src="https://github.com/user-attachments/assets/6734a50b-b413-4587-b5e2-2caf2e30ad67"> **The tricky part here is that they should be the names of existing resources in ServiceNow so the values cannot be arbitrary.** ### ITSM ITSM fields are different than the ones in SecOps. An example object is: ``` { "u_assignment_group": "Database" } ``` This results in: <img width="1378" alt="Screenshot 2024-11-27 at 13 46 56" src="https://github.com/user-attachments/assets/8064f882-2ab5-4fd6-b123-90938ab3bb83"> ## Release Notes Pass any field to ServiceNow using the ServiceNow SecOps connector with a JSON field called "additional fields". --------- Co-authored-by: kibanamachine <42973632+kibanamachine@users.noreply.github.com> |
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Kibana
Kibana is your window into the Elastic Stack. Specifically, it's a browser-based analytics and search dashboard for Elasticsearch.
- Getting Started
- Documentation
- Version Compatibility with Elasticsearch
- Questions? Problems? Suggestions?
Getting Started
If you just want to try Kibana out, check out the Elastic Stack Getting Started Page to give it a whirl.
If you're interested in diving a bit deeper and getting a taste of Kibana's capabilities, head over to the Kibana Getting Started Page.
Using a Kibana Release
If you want to use a Kibana release in production, give it a test run, or just play around:
- Download the latest version on the Kibana Download Page.
- Learn more about Kibana's features and capabilities on the Kibana Product Page.
- We also offer a hosted version of Kibana on our Cloud Service.
Building and Running Kibana, and/or Contributing Code
You might want to build Kibana locally to contribute some code, test out the latest features, or try out an open PR:
- CONTRIBUTING.md will help you get Kibana up and running.
- If you would like to contribute code, please follow our STYLEGUIDE.mdx.
- For all other questions, check out the FAQ.md and wiki.
Documentation
Visit Elastic.co for the full Kibana documentation.
For information about building the documentation, see the README in elastic/docs.
Version Compatibility with Elasticsearch
Ideally, you should be running Elasticsearch and Kibana with matching version numbers. If your Elasticsearch has an older version number or a newer major number than Kibana, then Kibana will fail to run. If Elasticsearch has a newer minor or patch number than Kibana, then the Kibana Server will log a warning.
Note: The version numbers below are only examples, meant to illustrate the relationships between different types of version numbers.
| Situation | Example Kibana version | Example ES version | Outcome |
|---|---|---|---|
| Versions are the same. | 7.15.1 | 7.15.1 | 💚 OK |
| ES patch number is newer. | 7.15.0 | 7.15.1 | ⚠️ Logged warning |
| ES minor number is newer. | 7.14.2 | 7.15.0 | ⚠️ Logged warning |
| ES major number is newer. | 7.15.1 | 8.0.0 | 🚫 Fatal error |
| ES patch number is older. | 7.15.1 | 7.15.0 | ⚠️ Logged warning |
| ES minor number is older. | 7.15.1 | 7.14.2 | 🚫 Fatal error |
| ES major number is older. | 8.0.0 | 7.15.1 | 🚫 Fatal error |
Questions? Problems? Suggestions?
- If you've found a bug or want to request a feature, please create a GitHub Issue. Please check to make sure someone else hasn't already created an issue for the same topic.
- Need help using Kibana? Ask away on our Kibana Discuss Forum and a fellow community member or Elastic engineer will be glad to help you out.