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Antonio e566fec14b
[ResponseOps] Cases analytics index (#223405)
This PR is for a feature branch that is being merged into main.

The relevant PRs are:
- https://github.com/elastic/kibana/pull/219211
- https://github.com/elastic/kibana/pull/222820
- https://github.com/elastic/kibana/pull/223241
- https://github.com/elastic/kibana/pull/224388
- https://github.com/elastic/kibana/pull/224682

## Summary

This PR adds 4 new indexes with case analytics data, which are created
when the cases plugin starts.

  - `.internal.cases`
  - `.internal.cases-comments`
  - `.internal.cases-attachments`
  - `.internal.cases-activity`

After the indexes are created, a backfill task for each of them is
scheduled to run 1 minute after creation. This task populates the
indexes with relevant data from `.kibana_alerting_cases`.

A second type of task is registered, the index synchronization task.
Four of these tasks, one for each index, are scheduled to run every 5
minutes. The synchronization tasks populated the indexes with data from
`.kibana_alerting_cases` that was created or updated in the last five
minutes.

## How to test

You might want to start Kibana with `--verbose` to see relevant index
messages in the console.

Alternatively(what I normally do), is go to `analytics_index.ts`,
`backfill_task_runner.ts`, and `synchronization_task_runner.ts`, and
change the `logDebug` function to call `this.logger.info` instead. This
way, you will have less spam in the console.

Every log message starts with the index name between square brackets, so
you can look for `[.internal.cases-` and follow what is happening.

1. You should have some existing case data, so before anything else,
please create some activity, attachments, etc.
2. Add `xpack.cases.analytics.index.enabled: true` to `kibana.dev.yml`
and restart Kibana.
3. Check out [this
branch](https://github.com/elastic/elasticsearch/pull/129414) from the
ES project.
4. Start Elastic Search with `yarn es source`. This will use the above
version of Elasticsearch.
5. Wait a bit for the indexes to be created and populated(backfilled).
6. Using the dev tools:
    - Confirm the indexes exist.
- Check the index mapping. Does it match the one in the code? Is the
`_meta` field correct?
-
`x-pack/platform/plugins/shared/cases/server/cases_analytics/******_index/mappings.ts`
    - Check that the painless scripts match the code.
-
`x-pack/platform/plugins/shared/cases/server/cases_analytics/******_index/painless_scripts.ts`
- Confirm your existing case data is in the indexes. (See **Queries**
section below.)
7. Play around with cases. Some examples:
    - Create a case
    - Change status/severity
    - Attach alerts
    - Add files
    - Change category/tags
    - Add comments
    - etc
8. Go to the dev tools again and confirm all this shows up in the
relevant indexes. (See **Queries** section below.)

## Queries

In addition to the ones, below I have a few more. Things like reindexing
with specific scripts or fetching relevant data from
`.kibana_alerting_cases`. Ping me if you want those queries.

### Checking index content
```
GET /.internal.cases/_search
GET /.internal.cases-comments/_search
GET /.internal.cases-attachments/_search
GET /.internal.cases-activity/_search
```

### Checking index mappings
```
GET /.internal.cases
GET /.internal.cases-comments
GET /.internal.cases-attachments
GET /.internal.cases-activity
```

### Fetching the painless scripts
```
GET /_scripts/cai_cases_script_1
GET /_scripts/cai_attachments_script_1
GET /_scripts/cai_comments_script_1
GET /_scripts/cai_activity_script_1
```

### Emptying the indexes

It is sometimes useful for testing.
```
POST /.internal.cases/_delete_by_query
POST /.internal.cases-comments/_delete_by_query
POST /.internal.cases-attachments/_delete_by_query
POST /.internal.cases-activity/_delete_by_query
```

### Deleting the indexes

It is sometimes useful for testing.
```
DELETE /.internal.cases
DELETE /.internal.cases-comments
DELETE /.internal.cases-attachments
DELETE /.internal.cases-activity
```

## Release notes

Four dedicated case analytics indexes were created, allowing users to
build dashboards and metrics over case data. These indexes are created
on Kibana startup and updated periodically with cases, comments,
attachments, and activity data.

---------

Co-authored-by: kibanamachine <42973632+kibanamachine@users.noreply.github.com>
Co-authored-by: Elastic Machine <elasticmachine@users.noreply.github.com>
Co-authored-by: Christos Nasikas <christos.nasikas@elastic.co>
2025-06-24 08:46:32 +02:00
.buildkite [Security solution] Add github label for evals for prompt changes (#224488) 2025-06-23 17:25:05 -06:00
.devcontainer Upgrade to Storybook 8 (#195148) 2025-03-14 15:41:03 -07:00
.github [Security Solution] Discover Security Profile Changes + Event timeline redirection (#204756) 2025-06-24 01:39:29 +01:00
api_docs [api-docs] 2025-06-24 Daily api_docs build (#224989) 2025-06-24 07:10:32 +01:00
config [Intercept] Setup intervals for intercept in Kibana offerings (#221743) 2025-06-23 20:45:31 +02:00
dev_docs Update anatomy_of_a_plugin.mdx (#222857) 2025-06-23 10:46:00 +02:00
docs [Search][tech-debt] search-navigation improvements (#224497) 2025-06-23 17:02:28 +01:00
examples [Data Discovery] Remove SO client usages (#224495) 2025-06-23 19:51:27 -03:00
kbn_pm add es-cache to cleaned folders (#223373) 2025-06-12 10:58:05 +02:00
legacy_rfcs Optimize existing image assets with lossless compression (#223998) 2025-06-19 16:44:13 +02:00
licenses Adds AGPL 3.0 license (#192025) 2024-09-06 19:02:41 -06:00
oas_docs Security Entity Analytics - Privileged user monitoring - Privileged access detection support (#224008) 2025-06-22 00:36:09 -05:00
packages Add UI for bulk fill gaps (#224585) 2025-06-23 23:00:17 +02:00
plugins
scripts [Inference] Instrument inference with OpenTelemetry (#218694) 2025-05-07 11:44:29 +02:00
src [Index Management] Remove doc link from failure store configuration modal (#224941) 2025-06-24 08:26:10 +02:00
typings chore: remove react-syntax-highlighter leftovers (#213076) 2025-03-04 15:35:34 +01:00
x-pack [ResponseOps] Cases analytics index (#223405) 2025-06-24 08:46:32 +02:00
.backportrc.json chore(NA): prepare replacement of 8.x branch with 8.19 (#218514) 2025-04-17 04:02:40 +01:00
.bazelignore Remove references to deleted .ci folder (#177168) 2024-02-20 19:54:21 +01:00
.bazeliskversion
.bazelrc
.bazelrc.common Transpile packages on demand, validate all TS projects (#146212) 2022-12-22 19:00:29 -06:00
.bazelversion chore(NA): revert bazel upgrade for v5.2.0 (#135096) 2022-06-24 03:57:21 +01:00
.browserslistrc Add Firefox ESR to browserlistrc (#184462) 2024-05-29 17:53:18 -05:00
.editorconfig
.eslintignore chore(fullstory): serve the snippet as an asset (#220368) 2025-05-07 23:06:24 +02:00
.eslintrc.js [ska] relocate guided_onboarding tests that import search solution src code (#224390) 2025-06-18 16:01:56 +02:00
.gitattributes
.gitignore Upgrade Node.js to 22.16.0 (#205983) 2025-06-18 08:55:18 -05:00
.i18nrc.json [Discover] Support Lens fetches across tabs (#218506) 2025-05-02 13:39:25 -03:00
.node-version Upgrade Node.js to 22.16.0 (#205983) 2025-06-18 08:55:18 -05:00
.npmrc [npmrc] Fix puppeteer_skip_download configuration (#177673) 2024-02-22 18:59:01 -07:00
.nvmrc Upgrade Node.js to 22.16.0 (#205983) 2025-06-18 08:55:18 -05:00
.prettierignore
.prettierrc
.puppeteerrc Add .puppeteerrc (#179847) 2024-04-03 09:14:39 -05:00
.stylelintignore
.stylelintrc Bump stylelint to ^14 (#136693) 2022-07-20 10:11:00 -05:00
.telemetryrc.json Sustainable Kibana Architecture: Move modules owned by @elastic/kibana-core (#201653) 2025-01-04 11:47:24 -07:00
.yarnrc
BUILD.bazel Transpile packages on demand, validate all TS projects (#146212) 2022-12-22 19:00:29 -06:00
catalog-info.yaml Configures PagerDuty Backstage Integration for kbn (#208440) 2025-01-27 23:29:11 +00:00
CODE_OF_CONDUCT.md
CONTRIBUTING.md Docs: fix broken links in CONTRIBUTING.md (#219158) 2025-04-24 17:25:00 -06:00
FAQ.md Fix small typos in the root md files (#134609) 2022-06-23 09:36:11 -05:00
fleet_packages.json [main] Sync bundled packages with Package Storage (#224663) 2025-06-23 10:54:41 +01:00
github_checks_reporter.json
kibana.d.ts Adds AGPL 3.0 license (#192025) 2024-09-06 19:02:41 -06:00
LICENSE.txt Adds AGPL 3.0 license (#192025) 2024-09-06 19:02:41 -06:00
NOTICE.txt [api-docs] 2025-01-01 Daily api_docs build (#205342) 2025-01-01 01:37:13 -06:00
package.json Update dependency @elastic/charts to v70.1.0 (main) (#224805) 2025-06-23 18:53:42 +02:00
preinstall_check.js Adds AGPL 3.0 license (#192025) 2024-09-06 19:02:41 -06:00
README.md
renovate.json Renovate - move immer redux toolkit owner, move csstype to react dependency owner (#223852) 2025-06-19 12:42:24 +02:00
RISK_MATRIX.mdx
run_fleet_setup_parallel.sh Sustainable Kibana Architecture: Move modules owned by @elastic/fleet (#202422) 2024-12-24 15:32:43 +01:00
SECURITY.md
sonar-project.properties [sonarqube] update memory, cpu (#190547) 2024-09-09 16:16:30 -05:00
STYLEGUIDE.mdx [styleguide] update path to scss theme (#140742) 2022-09-15 10:41:14 -04:00
tsconfig.base.json [Search][tech-debt] search-navigation improvements (#224497) 2025-06-23 17:02:28 +01:00
tsconfig.browser.json
tsconfig.browser_bazel.json
tsconfig.json Transpile packages on demand, validate all TS projects (#146212) 2022-12-22 19:00:29 -06:00
TYPESCRIPT.md Fix small typos in the root md files (#134609) 2022-06-23 09:36:11 -05:00
updatecli-compose.yaml deps(updatecli): bump all policies (#195865) 2024-10-15 07:37:12 -05:00
versions.json chore(NA): update versions after v8.17.8 bump (#222415) 2025-06-03 21:39:35 +01:00
WORKSPACE.bazel Upgrade Node.js to 22.16.0 (#205983) 2025-06-18 08:55:18 -05:00
yarn.lock Update dependency @elastic/charts to v70.1.0 (main) (#224805) 2025-06-23 18:53:42 +02:00

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