logstash/docs/static/troubleshoot/ts-azure.asciidoc
Andrea Selva e4ef87923d
Describe how to troubleshoot connectivity problems in Azure Blob Storage at HTTP level (#15835)
* Describe how to troubleshoot connectivity problems at HTTP level with Azure Blob Storage

Co-authored-by: Karen Metts <35154725+karenzone@users.noreply.github.com>
2024-01-24 09:46:41 +01:00

82 lines
No EOL
3.3 KiB
Text

[[ts-azure]]
==== Azure Event Hub issues and solutions
[discrete]
[[ts-azure-http]]
===== Event Hub plugin can't connect to Storage blob (input)
*Symptoms*
Azure EventHub can't connect to blob storage:
-----
[2024-01-01T13:13:13,123][ERROR][com.microsoft.azure.eventprocessorhost.AzureStorageCheckpointLeaseManager][azure_eventhub_pipeline][eh_input_plugin] host logstash-a0a00a00-0aa0-0000-aaaa-0a00a0a0aaaa: Failure while creating lease store
com.microsoft.azure.storage.StorageException: The client could not finish the operation within specified maximum execution timeout.
-----
Plugin can't complete registration phase because it can't connect to Azure Blob Storage configured
in the plugin `storage_connection` setting.
*Background*
Azure Event Hub plugin can share the offset position of a consumer group with
other consumers only if Blob Storage connection settings are configured.
EventHub uses the AMQP protocol to transfer data, but Blob storage uses a
library which leverages the JDK's http client, `HttpURLConnection`.
To troubleshoot HTTP connection problems, which may be related to proxy settings, the
logging level for this part of the JDK has to be increased. The problem is that
JDK uses Java Util Logging for its internal logging needs, which is not configurable
with the standard `log4j2.properties` shipped with {ls}.
*Possible solutions*
* Configure {ls} settings to enable the JDK logging.
*Details*
Steps to enable JDK logging on {ls}:
* Create a properties file with the logging definitions for Java Util Logging (JUL).
* Configure a JVM property to inform JUL to use such definitions file.
*JUL definitions*
Create a file that you can use to define logging levels, handlers and loggers.
For example, `<LS_HOME>/conf/jul.properties`.
["source","txt",subs="callouts"]
-----
handlers= java.util.logging.ConsoleHandler,java.util.logging.FileHandler
.level= ALL
java.util.logging.FileHandler.pattern = <USER's LOGS FOLDER>/logs/jul_http%u.log <1>
java.util.logging.FileHandler.limit = 50000
java.util.logging.FileHandler.count = 1
java.util.logging.FileHandler.level=ALL
java.util.logging.FileHandler.maxLocks = 100
java.util.logging.FileHandler.formatter = java.util.logging.SimpleFormatter
java.util.logging.ConsoleHandler.level = INFO # or put FINE
java.util.logging.ConsoleHandler.formatter = java.util.logging.SimpleFormatter
# defines the logger we are interested in
sun.net.www.protocol.http.HttpURLConnection.level = ALL <2> <3>
-----
<1> The log file will be created in a path defined by the user (`<USER's LOGS FOLDER>/logs/`)
<2> This configuration enables the `sun.net.www.protocol.http.HttpURLConnection` logger, and
<3> sets the logging level to `ALL`. It will log all messages directed to it, from highest to lowest priority.
*JVM property*
To inform the JUL framework of the selected definitions file a property (`java.util.logging.config.file`) has to be
evaluated, this is where {ls}'s `config/jvm.properties` come in handy.
Edit the file adding the property, pointing to the path where the JUL definitions file was created:
[source,txt]
-----
-Djava.util.logging.config.file=<LS_HOME>/conf/jul.properties
-----
The logs could contain sensible information, such credentials, and could be verbose but should give
hits on the connection problem at HTTP level with the Azure Blob Storage.