elasticsearch/docs/reference/troubleshooting.asciidoc
Leaf-Lin ad0228fd2f
[DOCS] Adding Getting Help section to troubleshooting docs (#87095)
* Adding Getting Help section

Add getting help section in the troubleshooting guide to be pointed by health API when issues are too complicated to be addressed. 

This is taken from https://www.elastic.co/guide/en/cloud/current/ec-get-help.html, someone might want to elaborate it a bit more?

* Fix broken partintro, modify headings, and update wording

Co-authored-by: Adam Locke <adam.locke@elastic.co>
2022-05-25 15:58:41 -04:00

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[[troubleshooting]]
= Troubleshooting
[partintro]
--
This section provides a series of troubleshooting solutions aimed at helping users
fix problems that an {es} deployment might encounter.
Several troubleshooting issues can be diagnosed using the
<<health-api,health API>>.
If none of these solutions relate to your issue, you can still get help:
* For users with an active subscription, you can get help in several ways:
** Go directly to the http://support.elastic.co[Support Portal]
** From the {ess} Console, go to the
https://cloud.elastic.co/support{ess-baymax}[Support page], or select the
support icon that looks like a life preserver on any page.
** Contact us by email: support@elastic.co
+
[TIP]
====
If you contact us by email, use the email address that you registered with so
that we can help you more quickly. If you are using a distribution list as your
registered email, you can also register a second email address with us. Just
open a case to let us know the name and email address you want to add.
====
* For users without an active subscription, visit the
https://discuss.elastic.co/[Elastic community forums] and get answers from
the experts in the community, including people from Elastic.
--
include::troubleshooting/data/increase-shard-limit.asciidoc[]
include::troubleshooting/data/increase-cluster-shard-limit.asciidoc[]
include::troubleshooting/data/enable-index-allocation.asciidoc[]
include::troubleshooting/data/enable-cluster-allocation.asciidoc[]
include::troubleshooting/data/data-tiers-mixed-with-node-attr.asciidoc[]
include::troubleshooting/data/diagnose-unassigned-shards.asciidoc[]
include::monitoring/troubleshooting.asciidoc[]
include::transform/troubleshooting.asciidoc[leveloffset=+1]
include::../../x-pack/docs/en/watcher/troubleshooting.asciidoc[]